Digital Guidance Sweden AB values your personal privacy. In this privacy policy, we explain how we collect, use, and protect personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR).
Digital Guidance Sweden AB is the data controller for the processing of personal data on the website digitalguidance.se.
Contact details:
Digital Guidance Sweden AB
Company registration number: 559307-1854
Lilian Ljungberg
Email: lilian@digitalguidance.se
Personal data is processed when you actively contact us via forms, email, or otherwise provide information to us.
The website digitalguidance.se is encrypted using an SSL certificate (HTTPS), which means that the transmission of information is secure.
Cookies
A cookie is a small text file stored on your computer, tablet, or smartphone when you visit a website. A cookie is not a program and cannot contain harmful code.
Digitalguidance.se uses cookies to ensure that the website functions properly and to improve content and user experience. Some cookies are necessary for the basic functionality of the website.
We also use analytics tools (Google Analytics) to obtain general information about how the website is used, such as the number of visitors, which pages are visited, and what type of device is used. Analytics tools are activated only after you have given your consent through the website’s cookie settings.
You may change or withdraw your consent at any time via the cookie settings or by adjusting your browser settings. If you choose to block certain cookies, this may affect the functionality of the website.
Recipients of Personal Data
Personal data is not sold to third parties, except for service providers who process data on our behalf (data processors), such as web hosting providers and CRM systems. These providers process data in accordance with agreements and are not permitted to use it for their own purposes.
Personal data may also be disclosed if required by law.
Personal Data We Collect
We collect name and email address from individuals who actively contact us via the website form or via email. The data is used to respond to inquiries and manage ongoing communication.
The data is stored in the Snowfire CRM system, which acts as a data processor for Digital Guidance Sweden AB. Personal data is not shared with third parties other than service providers who process data on our behalf under contract and in accordance with applicable data protection legislation.
Data submitted via the contact form is stored for as long as necessary to manage communication or until the data subject requests deletion.
Data relating to existing clients is stored in systems and documents with access control and is regularly backed up. After the client relationship has ended, data is stored for a maximum of one year, unless longer retention is required under accounting legislation.
Your Rights
You have the right to request information about the personal data we process about you (a register extract). Register extracts are provided free of charge in accordance with applicable data protection legislation. Requests should be sent by email to lilian@digitalguidance.se.
You have the right to request correction of inaccurate, incomplete, or misleading information. You also have the right to request deletion of your personal data where continued storage is no longer necessary under law.
If you believe that your personal data is being processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
Changes to This Privacy Policy
We may update this privacy policy from time to time. The latest version is always published on the website.
Last updated: 2026-02-23